These instructions will help enable you to control your eufy devices with Amazon Alexa. If you run into any
difficulties during the process, please scroll down to the bottom for Troubleshooting.
Before you start, make sure that:
- Your eufy Devices are
connected with the eufyHome app.
- You have an Alexa-enabled
device (i.e. eufy Genie, Amazon Echo, Echo Dot and Amazon Tap).
- The Amazon Alexa app is
installed on your smart device and you have created an account.
To control eufy devices with Amazon Alexa:
For Smart Bulb and Smart Plug, do the following steps:
- Open the Alexa app and select
“Skills & Game” from the
menu.
- On the Skills screen, search
for “eufyHome”.
- You will find “eufyHome” and “eufyHome - RoboVac” skills. Notice that the “eufyHome” skill
is used for Smart Bulb and Smart Plug, while the “eufyHome -
RoboVac” skill is used for Robovac only.
- Select your eufyHome skill, then tap Enable.
- Login with your EufyHome
account so Alexa can control your eufy devices.
- Using the “eufyHome” skill
(for Smart Bulb and Smart Plug):
Discover new smart devices via the “Smart Home” menu in the Alexa
app or Alexa voice control.
→ Once the device is
found, you can control it with your voice.
Say simple commands to Alexa. Examples are listed below:
- Alexa, turn
on my smart bulb.
- Alexa, set my
smart bulb to 70 percent brightness.
- Alexa, dim my
smart bulb.
- Alexa, turn
on my smart plug.
(Note: Your device’s name for example: “My Smart XXX,” can be
modified in the eufyHome app. Every time you change the name of smart device, you will need to discover this
device again to update the name.)
For Robovac only, do the following steps:
- Open the Alexa app and select
“Skills & Game” from the
menu.
- On the Skills screen, search
for “eufyHome”.
- You will find “eufyHome” and “eufyHome - RoboVac” skills. Notice that the “eufyHome” skill
is used for Smart Bulb and Smart Plug, while the “eufyHome -
RoboVac” skill is used for Robovac only.
- Select your eufyHome - RoboVac skill, then tap Enable.
- Login with your eufyHome
account so Alexa can control your eufy devices.
- Using “eufyHome - RoboVac” skill (for Robovac only):
You do not need to discover
your device as you can control the Robovac with your voice.
Say simple commands to Alexa. Examples
are listed below:
- "Alexa, ask RoboVac to
start cleaning"
- "Alexa, ask RoboVac to
stop cleaning"
- "Alexa, ask RoboVac to
go home"
- "Alexa, ask RoboVac to
find my robot"
- If two or more RoboVac devices
are added to the eufyHome app and you use Alexa to control them, use the eufyHome app to rename each
RoboVac. Names should be easy to pronounce in English and must not contain an emoji or special
characters. When giving a command, replace (robot name) with the name of your RoboVac.
- "Alexa, ask RoboVac
(robot name) to start cleaning"
- "Alexa, ask RoboVac
(robot name) to stop cleaning"
- "Alexa, ask RoboVac
(robot name) to go home"
- "Alexa, ask RoboVac
(robot name) to find my robot"
Troubleshooting
- What do I do if Alexa fails to
discover my devices?
- Check if there are any
Internet connection problems.
- Try to reboot the
smart device and re-discover the device on Alexa.
- Why does the device’s status
Show “Offline” on Alexa?
- Your wireless
connection might have been lost. Reboot the smart device and re-discover on Alexa.
- Internet access on
your router could be unavailable. Check if your router is connected to the Internet and try
again.
- Why can't I control eufy
devices with Amazon Alexa?
- Check if there are any
Internet connection problems.
- Check if you are using
the proper commands when talking to Alexa. You must say the wake word “Alexa” first when making
your request.
- Repeat your question.
Speak naturally and clearly to Alexa.
- Make sure your eufy
device is at least eight inches away from walls or other objects that may cause interference
(such as microwave ovens).