FAQ
Does Video Doorbell E340 support Apple HomeKit?
No. It supports Amazon Alexa and Google Assistant, but it doesn’t currently support HomeKit.
How many hours of video can Video Doorbell E340 store?
With 8 GB of eMMC storage** built in, 90 days of video can be stored. This is based on an average of recording 30 videos, each of 20 seconds in length, per day.
Does Video Doorbell E340 support 5 GHz Wi-Fi?
No, it only supports 2.4 GHz Wi-Fi.
Is Video Doorbell E340 compatible with HomeBase?
Yes, it works with HomeBase 2 and HomeBase 3.
How do I link Alexa and Video Doorbell E340?
1. Open the Amazon Alexa app and open the side menu. Tap Browse Skills > Skills & Games.
2. Search for the eufy Security skill.
3. Enable the eufy Security skill.
4. Enter your eufy account and password on the Link Account page.
5. Close the Successfully Linked window and tap Discover Devices to see which security devices you can control** with Alexa.
6. Adjust the Alexa settings to suit your preferences.
7. Try out some commands, such as “Alexa, show me (insert device name).”
Can I remove the battery when using Video Doorbell E340 in wired mode?
No, the doorbell is powered by the battery and it is necessary to be installed, even while using it in wired mode.
What chimes can Video Doorbell E340 pair with?
Video Doorbell E340 can pair with your existing chime, eufy HomeBase S280, eufy HomeBase S380, eufy Minibase Chime (T8023), Alexa devices, and Google Voice Assistant devices.Note: Not compatible with the original eufy Wi-Fi Chime (T8020) or eufy Chime (T8740/T8742)