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    S330 Video Doorbell (Video Doorbell Dual)

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    Dual Cam Delivery Guard 2K New

    S330 Video Doorbell (Video Doorbell Dual)

    $259.99
    • Dual Cam Technology
    • Dual Motion Detection
    • Delivery Guard™
    • 2K with HDR
    $259.99

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    S330 Video Doorbell (Video Doorbell Dual)

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    Products Comparison

    S330 Video Doorbell (Video Doorbell Dual)

    S330 Video Doorbell

    $259.99

    Dual Cam

    Package Detection

    Dual Motion Detection

    2K Resolution

    HDR

    HomeBase with Expansive Wi-Fi Range

    Compatible with Existing Chime

    Battery or Hardwire

    Local Storage and No Monthly Fee

    S330 Video Doorbell (Video Doorbell Dual)

    S220 Video Doorbell

    $199.99

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    -

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    2K Resolution

    HDR

    HomeBase with Expansive Wi-Fi Range

    Compatible with Existing Chime

    Battery or Hardwire

    Local Storage and No Monthly Fee

    Specs

    Features
    Dual Camera
    • Front Camera 160°, Package Camera 97°
    Video Quality
    • Front Camera 2K (2560 ×1920), Package Camera 1080p (1600 × ️1200)
    Smart AI Support
    • Package Detection
      Waiting Detection
      Human Detection
    Motion Detection
    • Radar Detection
      PIR Detection
    Audio
    • Two-Way
    Video Storage
    • Motion-activated event recording. HomeBase 2 contains 16GB local storage (lasts up to 90 days).
      The recording duration estimation model is 25 recordings per day; each recording lasts 15 seconds.
    Power and Connectivity
    Power
    • 3-6 months (Battery life is based on user scenario)
    Connectivity
    • 802.11 b/g/n Wi-Fi connection @2.4GHz
    Installation
    Recommended Use
    • Install the doorbell 4 ft (1.2 m) above the ground with no obstruction in front of the doorbell to achieve the best view.
    Installation Method
    • If your home doesn't have a doorbell, we recommend battery powered installation.
      If your home has a doorbell, we recommend wired installation.
      Installation Guide Video.
    General
    Weight
    • With HomeBase: 3.67 lb (1.55 kg)
      Without HomeBase 2.12 lb / 1.24 kg
    Size
    • 6.5 × 2.1 × 1.1 in (16.5 × 5.3 × 2.8 cm)
    Color
    • Black
    Operating Conditions
    • IP65, -4°F - 122°F (-20°C - 50°C), Weather resistant
    Compatibility
    • Compatible with the Google Voice Assistant and Amazon Alexa, HomeKit Not Compatible.
    What’s Included
    • eufy Security S330 Video Doorbell, Mounting Kit, Screw Packs, Quick Start Guide.
    Warranty
    • 12 months
    Note
    Package Detection
    • Package detection and facial recognition are heavily influenced by the environment and human behavior.
    Battery-Powered
    • The battery doorbell cannot be used as a wired doorbell. If you would like a wired doorbell, we will begin selling this version in late March.

    FAQ

    What is the difference between dual motion detection and single-motion detection?
    Other doorbells on the market have only one sensor, radar or passive infrared (PIR) for object detection. S330 Video Doorbell uses both to combine the advantages of heat and sound wave sensing, reducing false alarms by 95%.
    Can the battery doorbell work as a wired doorbell when it's hardwired?
    No, the battery doorbell cannot work as a wired doorbell. If you have existing doorbell wires and prefer to hardwire the doorbell, you are welcome to purchase the wired version. We will begin selling it in late March.
    Can I connect my battery doorbell to my doorbell wires to extend battery life?
    Yes, you can connect to your existing wires to extend your doorbell's battery life.
    How long does the fully charged battery last?
    In most common scenarios, a fully charged battery can last for 180 days. We tested the battery length under the following conditions:
    - Temperature: 68°F (20°C);
    - 10 motion detections per day;
    - Recorded for 20 seconds each time motion was detected;
    - Standby power consumption was included during usage time.
    Battery life varies depending on the number of times motion is detected, recording time duration, and environmental temperatures.
    Can I share my S330 Video Doorbell with my family members?
    Yes, you can share your device with any of your family members. As an owner, you can adjust permission settings for different people.
    Does S330 Video Doorbell support Apple HomeKit?
    No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.
    How many hours of video can I store?
    HomeBase 2 has 16GB eMMC built-in storage, which keeps up to 180 days of video. That assumes you're recording 30 videos per day, and each video is 20 seconds. It's ample storage for most consumers. Actual storage capacity does vary depending on recording frequency and video length.
    Can I use Echo/Google Home Mini as a chime?
    Users can use Alexa Echo as a chime. Here's how:
    1. Enable the eufy Security skill on your Alexa App.
    2. Link the eufy Security account to Alexa.
    3. Discover a new device.
    4. Find S330 Video Doorbell and enable Doorbell Announcement.
    Google Home Mini is not supported.
    Why did my S330 Video Doorbell go offline?
    Most likely, your HomeBase lost connection to the Internet.
    Please check if HomeBase is disconnected from your router. If the LED on HomeBase is red, HomeBase cannot connect to the Internet.You should also check if your router has Internet access, or if it any security measures, such as a firewall, could be affecting access.