Manual
User Guide
2024-11-18
Video Smart Lock E330
$299.99
- 3-in-1 Triple Security: Combines fast fingerprint recognition, a 2K HD camera with f/1.6 lens, and a video doorbell, into 1 device. See details day and night with complete control over front door.
- 5 Easy Ways to Unlock: The efficient chip and slim fingerprint film combine to recognize you in the blink of an eye, and unlock your door in a heartbeat. Control Video Smart Lock E330 via the eufy Security app, by chatting with your Alexa or Google Voice Assistant, by using the keypad, or with keys.
- Remote Control from Anywhere: No matter where you are, you can see who's at your door through the doorbell camera and manage your lock with the eufy Security app. Stay informed with notifications* and easily handle access for any visitor.
- *Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.
- One Big Battery Covers Everything: With a large rechargeable battery, you won't have to keep buying batteries for your Smart Lock. It powers all features and has a generous 10,000 mAh capacity.
- Security and Durability: With built-in local storage, you can protect your privacy without any subscription fees. Video Smart Lock E330 is BHMA Certified. It's also water resistant with an IP65 rating and can withstand temperatures from -22°F to 158°F (-30°C to 70°C).
- Easy Installation and Excellent Customer Service: Compatible with most standard US and Canadian deadbolt spacings, installs in 15 minutes without drilling. eufy is on standby for you 24/7, so you can enjoy a worry-free experience with a 12-month warranty, all backed by our professional customer service team. Contact us any time by telephone, email, or live chat.
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$299 . 99
Fingerprint Reader
Utilizing self-learning algorithms, the reader identifies common fingerprints for effortless home entry. The keypad, with its matte finish, is designed to resist fingerprint smudges.
Physical Keys
In case of emergency, you can always unlock with the physical keys that come with Video Smart Lock E330.
2K Cam with f/1.6 Aperture
Capture crystal-clear images day or night with the 2K cam, enhanced with an f/1.6 aperture lens for superior light detection, ensuring every detail is visible for your security.
Built-In Sound Alerts
When someone presses your doorbell, the lock emits a sound, ensuring you never miss a visitor, even if you're away from the door.
Motion Sensors
Infrared identifies heat signatures, while the advanced radar senses physical movements, providing a comprehensive and accurate detection system.
Emergency Power Port
Unlock your smart lock using a portable charger if it runs out of power. Note: For emergency power supply only, cannot be used to charge the battery.
Products Comparison
Video Smart Lock E330
$299.99
Learn MoreBuilt-In Wi-Fi: Direct Wi-Fi
Unlock Methods: Fingerprint
Built-In Video Doorbell: Y
Cam Resolution: 2K
Display: N
Battery Type: 10000mAh Rechargeable
Battery Life: 3 months
Charger Requirement: N
Waterproof: IP65 (Camera part)
Auto Lock: Count down
eufy Ecosystem Support: Doorbell&Cam&Alarm Kit
External Ecosystem Support: Alexa/GVA
ANSI/BHMA: Grade 3
eufy FamiLock S3 Max
$399.99
Learn MoreBuilt-In Wi-Fi: Direct Wi-Fi
Unlock Methods: Palm Vein, App, Voice Control, Password, Keys
Built-In Video Doorbell: Y
Cam Resolution: 2K HDR
Display: 4 inch Display
Battery Type: 15000mAh+4*AAA
Battery Life: 5 months
Charger Requirement: 5V/2A
Waterproof: IP65
Auto Lock: Door sensor
eufy Ecosystem Support: Doorbell&Cam&Homebase 3
External Ecosystem Support: Matter/Apple Home/Alexa/Google Home
ANSI/BHMA: Grade 1 (Best)
eufy FamiLock S3
$349.99
Learn MoreBuilt-In Wi-Fi: Direct Wi-Fi
Unlock Methods: Palm Vein, App, Voice Control, Password, Keys
Built-In Video Doorbell: Y
Cam Resolution: 2K HDR
Display: N
Battery Type: 15000mAh+4*AAA
Battery Life: 5 months
Charger Requirement: 5V/2A
Waterproof: IP65
Auto Lock: Door sensor
eufy Ecosystem Support: Doorbell&Cam&Homebase 3
External Ecosystem Support: Matter/Apple Home/Alexa/Google Home
ANSI/BHMA: Grade 1 (Best)
Video Smart Lock S330
$349.99
Learn MoreBuilt-In Wi-Fi: Bridge with Chime (included)
Unlock Methods: Fingerprint, App, Voice Control, Password, Keys
Built-In Video Doorbell: Y
Cam Resolution: 2K
Display: N
Battery Type: 10000mAh
Battery Life: 3 months
Charger Requirement: 5V/2A
Waterproof: IP65 (Camera only)
Auto Lock: Door sensor
eufy Ecosystem Support: Doorbell&Cam&Alarm Kit
External Ecosystem Support: Alexa/Google Home
ANSI/BHMA: Grade 3
FAQ
Where are the recorded videos stored?
Stored locally* in the 8GB eMMC.*If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.
How to unlock Video Smart Lock E330 when the battery dies? Does the lock still work with a key if out of power?
You'll get a low-battery notification when the battery is under 10%. If the battery dies, you can power it up via the port on the exterior lock. Includes 2 manual keys, you can find the cylinder under a cover and open it to use a physical key.
What kind of door is Video Smart Lock E330 compatible with?
Any door with a wood or metal construction should be suitable Dimensions required: Crossbore diameter: 38 mm or 54 mm. Backset: 60 mm or 70 mm. A hole: 25 mm. Door thickness: 35 mm-55 mm. Location of handleset greater than 150 mm.
Is Video Smart Lock E330 compatible with Apple HomeKit, IFTTT, or Matter?
It's not compatible with these services yet. It's now compatible with HomeBase 3 - local storage expandable up to 16 TB*–all with no monthly fee. (Additional storage drives are not included.)
What's the difference between Video Smart Lock S330 and E330?
The S330 comes with Chime, supports 128GB SD Card storage (card not included), and offers 10% longer battery life. It includes advanced detection for departure, loitering, and auto-locks when the door is securely closed.
*Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.
**If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.
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