Professional monitoring service

0

Search our shop

There When
You Need Us Most

Subscribe to one of our all-new eufy Security Professional Monitoring services and receive easy access to emergency dispatch services and support, when you need it most.

Get Started

24/7 Monitoring
and Dispatch Response
within 10 seconds

Get Started

Home
Intrusion

Package
Theft

Domestic
Dispute

Medical
Emergency

Fire

A Reliable Protector for Your Family

In 5 seconds

A quick dispatch confirmation sent to you for possible scenario.

In 30 seconds

A quick following call if no direct response from you.

In 60 seconds

Local emergency service will be dispatched to you unless your safety is confirmed.

24/7 Professional Monitoring

Protect your loved ones, pets and belongings 24/7 with trained dispatchers. We’ll check on any opened doors, windows, or motion sensors while you’re away for added peace of mind.

Choose a subscription
that's right for you.

Basic Protection Plan

Tap to Access Dispatch Service Automatic Professional Monitoring.

$4.99/month ($49.99/year)

Get Basic

Plus Protection Plan

More people's choice

Automatic Professional Monitoring Automatic Professional Monitoring.

$9.99/month ($99.99/year)

Get Plus

Compare Plans

Included	Plus	Basic	No Plan
24/7 Advanced Security Monitoring
24/7 Emergency Dispatch
Up to 20% Home Insurance Discount Ask your home insurance agent for a discount. Protection Plus Plan subscribers will get an alarm monitoring certification to use for the discount.
Works with Sensor/Camera
Custom Monitoring Settings Select which security devices you would like to alert our monitoring center. Schedule and control when your devices arm and disarm.
False Alarm Forgiveness Noonlight will work with you to eliminate any false alarm fees. (eufy Security partners with Noonlight to provide 24/7 monitoring and dispatch.)
The Highest Priority Response
Tap for Dispatch（Via App or Keypad） Tap the PANIC button on the app in an emergency. Our monitoring center will contact you to verify the responders.
Practice Mode

A Reliable Protector for Your Family

In 5 seconds

A quick dispatch confirmation sent to you for possible scenario.

In 30 seconds

A quick following call if no direct response from you.

In 60 seconds

Local emergency service will be dispatched to you unless your safety is confirmed.

Choose a subscription that's right for you

Price
24/7 Advanced Security Monitoring
24/7 Emergency Dispatch
Up to 20% Home Insurance Discount

Ask your home insurance agent for a discount. Protection Plus Plan subscribers will get an alarm monitoring certification to use for the discount.
Works with Sensor/Camera
Custom Monitoring Settings

Select which security devices you would like to alert our monitoring center. Schedule and control when your devices arm and disarm.
False Alarm Forgiveness

Noonlight will work with you to eliminate any false alarm fees. (eufy Security partners with Noonlight to provide 24/7 monitoring and dispatch.)
The Highest Priority Response
Tap for Dispatch（Via App or Keypad）

Tap the PANIC button on the app in an emergency. Our monitoring center will contact you to verify the responders.
Practice Mode
222

Included Free

$0
111

Basic Plan

$4.99/month ($49.99/year)
Subscribe

Plus Plan

$9.99/month ($99.99/year)
Subscribe

How it works?

Basic Plan

Plus Plan More people's choice

Get Basic Get Plus

How Automatic Professional Monitoring Works

1. An event is detected and the
monitoring center is notified

When your device is activated while away, our monitoring center will review your device status data for suspicious activity.

2. Our monitoring center
will check on you

If you don’t reply, a dedicated staff member will give you a call to see if you need them to dispatch emergency assistance.

3. Help is on the way

If you give the go-ahead or can’t be reached via text or call, the police are contacted and will be sent immediately.

24/7 Monitoring and Dispatch
Response within 10 seconds

Helpful in the following scenarios

Home
Intrusion

Package
Theft

Domestic
Dispute

Medical
Emergency

Fire

20% Home Insurance Discounts

Receive up to a 20% discount on your homeowner’s insurance

False Alarm Forgiveness

If a false alarm occurs, you are exempt from legal ramifications

Customized Monitoring Settings

Customize your device settings to make the most out of the service provided

Protected by experienced agents and
emergency responders

eufy Professinal Monitoring is powered by

with advanced
technology and TMA Five Diamond certified centers, routing vital information to 911 dispatchers and first responders.

Powered by
Enhanced by advanced technology and TMA Five Diamond Certified Centers
Join 2 million+ people already protected

Supports All eufy Security Devices

* Smart Lock currently not supported.

Floodlight Camera

Time to Upgrade Your Floodlights
Drop-in Anytime in 1080p
Smart Siren
Turn Night Into Day

eufyCam 2C

1080p Full HD
Half-Year Security from 1 Charge
Detailed Night Vision
IP67 weatherproof-rating

Video Doorbell 2K

2.5x the Clarity
Next-Level Detection
Dual Power Options
Expanded Field of View

eufyCam 2 Pro

2K Resolution
A Year’s Security from 1 Charge
IP67 Weatherproof-Rating
Advanced Night Vision

Indoor Cam 2K

Relevant Recordings
The Key is in the Detail
Smart Integration
Follows the Action

FAQ

I have eufy products at more than one address. Does the plus plan cover them all?

Each Protection Plan Subscription only covers one address. You can subscribe to an additional plan if you have more than one address to cover.

How does 24/7 monitoring work?

When you subscribe to a eufy Protection Plan, your house will be under 24/7 security protection. With the Plus Plan our team will be alerted when your alarm system detects a security issue. We’ll give you a call/message from a dedicated support line to see if you need an emergency response. If you give the go-ahead or can’t answer, the team will dispatch emergency responders like the police department. You can also immediately request these emergency services via the Panic Button on Keypad or App.

How do I set up my alarm system?

After subscribing to a monitoring service, we recommend that you complete the initialization process. Otherwise, complete the set up via the 'Service Settings'.

Why am I receiving so many alarm notifications?

If you are recieving too many alarm notifications, ensure that you are correctly switching your security mode while arriving/leaving home. You may also try setting a delay time in the Security Modes settings to gain a buffering period before the alarm sounds. In this interval, you can manually cancel the alarm before the monitoring center is notified.

Should I add an Emergency Contact?

In consideration of your safety, we highly recommend you add an emergency contact to get extra protection. We will inform your emergency contacts once the emergency service is activated. Please share your PIN code with your emergency contacts.

What is Practice Mode?

Practice Mode begins as soon as the initialization process is complete and ends automatically after 7 days. During this period, you can simulate requesting help and train your family how to operate the system. The monitoring center will receive alerts from your system but will not contact you or the emergency responders. You can end the Practice Mode at any time if you feel comfortable with how the system operates.

I have subscribed the Plus Plan, but the auto-alarm service doesn't work. What should I do?

Test your selected device to ensure that it is correctly set as a trigger device. Switch to 'Away mode ' to test the trigger after configuring the alarm rules. For example, try to approach the selected eufyCam to trigger the alarm system.

Choose a subscription that's right for you.

Basic Plan Plus Plan