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S330 Video Doorbell Add-on Unit

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Dual Cam Delivery Guard 2K New

S330 Video Doorbell Add-on Unit

Q: Can I use Echo/Google Home Mini as a chime?

Users can use Alexa Echo as a chime. Here's how:1. Enable the eufy Security skill on your Alexa App.2. Link the eufy Security account to Alexa.3. Discover a new device.4. Find S330 Video Doorbell and enable Doorbell Announcement. Google Home Mini is not supported.

Q: Why did my S330 Video Doorbell go offline?

Most likely, your HomeBase lost connection to the Internet.Please check if HomeBase is disconnected from your router. If the LED on HomeBase is red, HomeBase cannot connect to the Internet.You should also check if your router has Internet access, or if it any security measures, such as a firewall, could be affecting access.

$199.99

Dual Cam Technology
Dual Motion Detection
Delivery Guard™
2K with HDR

Note: Add-on Unit requires HomeBase 2 to operate.

HomeBase 3 compatibility coming around March 2023.

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S330 Video Doorbell Add-on Unit

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Quick Intro

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Products Comparison

S330 Video Doorbell Add-on Unit

$199.99

Dual Cam

Package Detection

Dual Motion Detection

2K Resolution

HDR

Compatible with Existing Chime

Battery or Hardwire

Local Storage and No Monthly Fee

Video Doorbell 2K (Battery-Powered) Add-on Unit

$124.99

2K Resolution

HDR

Compatible with Existing Chime

Battery or Hardwire

Local Storage and No Monthly Fee

Specs

Features

Dual Camera

Front Camera 160°, Package Camera 97°

Video Quality

Front Camera 2K (2560 ×1920), Package Camera 1080p (1600 × ️1200)

Smart AI Support

Package Detection
Waiting Detection
Human Detection

Motion Detection

Radar Detection
PIR Detection

Audio

Two-Way

Video Storage

Motion-activated event recording. HomeBase 2 contains 16GB local storage (lasts up to 90 days).
The recording duration estimation model is 25 recordings per day; each recording lasts 15 seconds.

Power and Connectivity

Power

3-6 months (Battery life is based on user scenario)

Connectivity

802.11 b/g/n Wi-Fi connection @2.4GHz

Installation

Recommended Use

Install the doorbell 4 ft (1.2 m) above the ground with no obstruction in front of the doorbell to achieve the best view.

Installation Method

If your home doesn't have a doorbell, we recommend battery powered installation.
If your home has a doorbell, we recommend wired installation.
Installation Guide Video.

General

Weight

With HomeBase: 3.67 lb (1.55 kg)
Without HomeBase 2.12 lb / 1.24 kg

Size

6.5 × 2.1 × 1.1 in (16.5 × 5.3 × 2.8 cm)

Color

Black

Operating Conditions

IP65, -4°F - 122°F (-20°C - 50°C), Weather resistant

Compatibility

Compatible with the Google Voice Assistant and Amazon Alexa, HomeKit Not Compatible.

What’s Included

eufy Security S330 Video Doorbell Add-on Unit, Mounting Kit, Screw Packs, Quick Start Guide.

Warranty

12 months

Note

Package Detection

Package detection and facial recognition are heavily influenced by the environment and human behavior.

Battery-Powered

The battery doorbell cannot be used as a wired doorbell. If you would like a wired doorbell, we will begin selling this version in late March.

FAQ

What is the difference between dual motion detection and single-motion detection?

Other doorbells on the market have only one sensor, radar or passive infrared (PIR) for object detection. S330 Video Doorbell uses both to combine the advantages of heat and sound wave sensing, reducing false alarms by 95%.

Can the battery doorbell work as a wired doorbell when it's hardwired?

No, the battery doorbell cannot work as a wired doorbell. If you have existing doorbell wires and prefer to hardwire the doorbell, you are welcome to purchase the wired version. We will begin selling it in late March.

Can I connect my battery doorbell to my doorbell wires to extend battery life?

Yes, you can connect to your existing wires to extend your doorbell's battery life.

How long does the fully charged battery last?

In most common scenarios, a fully charged battery can last for 180 days. We tested the battery length under the following conditions:
- Temperature: 68°F (20°C);
- 10 motion detections per day;
- Recorded for 20 seconds each time motion was detected;
- Standby power consumption was included during usage time.
Battery life varies depending on the number of times motion is detected, recording time duration, and environmental temperatures.

Can I share my S330 Video Doorbell with my family members?

Yes, you can share your device with any of your family members. As an owner, you can adjust permission settings for different people.

Does S330 Video Doorbell support Apple HomeKit?

No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.

How many hours of video can I store?

HomeBase 2 has 16GB eMMC built-in storage, which keeps up to 180 days of video. That assumes you're recording 30 videos per day, and each video is 20 seconds. It's ample storage for most consumers. Actual storage capacity does vary depending on recording frequency and video length.

Can I use Echo/Google Home Mini as a chime?

Users can use Alexa Echo as a chime. Here's how:
1. Enable the eufy Security skill on your Alexa App.
2. Link the eufy Security account to Alexa.
3. Discover a new device.
4. Find S330 Video Doorbell and enable Doorbell Announcement.
Google Home Mini is not supported.

Why did my S330 Video Doorbell go offline?

Most likely, your HomeBase lost connection to the Internet.
Please check if HomeBase is disconnected from your router. If the LED on HomeBase is red, HomeBase cannot connect to the Internet.You should also check if your router has Internet access, or if it any security measures, such as a firewall, could be affecting access.