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  • S330 Video Doorbell bundle S330 Video Doorbell bundle
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  • Video Doorbell S330 Add-on Video Doorbell S330 Add-on
  • Video Doorbell S330 Add-on Video Doorbell S330 Add-on
Dual Cam Delivery Guard 2K New

Video Doorbell S330 + HomeBase S380 (HomeBase 3)

$349.98
  • Dual Cam Technology
  • Dual Motion Detection
  • Delivery Guard™
  • 2K with HDR

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$349.98

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Video Doorbell S330 + HomeBase S380 (HomeBase 3)

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Unboxing & Reviews

This Video Doorbell Fixes Everything!

JerryRigEverything

Eufy SECURITY Video Doorbell S330 - Unboxing & Review

KhanFlicks

My Eufy Security Video Doorbell Caught A Package Thief

JaVlogs

HOME SECURITY FOR OUR NEW HOUSE 🏡

Jared and Britt

How to Install Video Doorbell S330

eufy Security

Products Comparison

Video Doorbell S330 + HomeBase S380 (HomeBase 3)

S330 Video Doorbell Add-on Unit

$199.99

Dual Cam

Package Detection

Dual Motion Detection

2K Resolution

HDR

Compatible with Existing Chime

Battery or Hardwire

Local Storage and No Monthly Fee

Video Doorbell S330 + HomeBase S380 (HomeBase 3)

S220 Video Doorbell Add-on Unit

$124.99

-

-

-

2K Resolution

HDR

Compatible with Existing Chime

Battery or Hardwire

Local Storage and No Monthly Fee

Specs

Features
Dual Camera
  • Front Camera 160°, Package Camera 97°
Video Quality
  • Front Camera 2K (2560 ×1920), Package Camera 1080p (1600 × ️1200)
Smart AI Support
  • Package Detection
    Waiting Detection
    Human Detection
Motion Detection
  • Radar Detection
    PIR Detection
Audio
  • Two-Way
Video Storage*
  • Motion-activated event recording. HomeBase 2 contains 16GB local storage* (lasts up to 90 days).
    The recording duration estimation model is 25 recordings per day; each recording lasts 15 seconds.
Power and Connectivity
Power
  • 3-6 months (Battery life is based on user scenario)
Connectivity
  • 802.11 b/g/n Wi-Fi connection @2.4GHz
Installation
Recommended Use
  • Install the doorbell 4 ft (1.2 m) above the ground with no obstruction in front of the doorbell to achieve the best view.
Installation Method
  • If your home doesn't have a doorbell, we recommend battery powered installation.
    If your home has a doorbell, we recommend wired installation.
    Installation Guide Video.
General
Weight
  • With HomeBase: 3.67 lb (1.55 kg)
    Without HomeBase 2.12 lb / 1.24 kg
Size
  • 6.5 × 2.1 × 1.1 in (16.5 × 5.3 × 2.8 cm)
Color
  • Black
Operating Conditions
  • IP65, -4°F - 122°F (-20°C - 50°C), Weather resistant
Compatibility
  • Compatible with the Google Voice Assistant and Amazon Alexa, HomeKit Not Compatible.
What’s Included
  • eufy Security Video Doorbell S330 Add-on, Mounting Kit, Screw Packs, Quick Start Guide.
Warranty
  • 12 months
Note
Package Detection
  • Package detection and facial recognition are heavily influenced by the environment and human behavior.
Battery-Powered
  • The battery doorbell cannot be used as a wired doorbell. If you would like a wired doorbell, we will begin selling this version in late March.

FAQ

What is the difference between dual motion detection and single-motion detection?
Other doorbells on the market have only one sensor, radar or passive infrared (PIR) for object detection. Video Doorbell S330 uses both to combine the advantages of heat and sound wave sensing, reducing false alarms** by 95%.
Can the battery doorbell work as a wired doorbell when it's hardwired?
No, the battery doorbell cannot work as a wired doorbell. If you have existing doorbell wires and prefer to hardwire the doorbell, you are welcome to purchase the wired version. We will begin selling it in late March.
Can I connect my battery doorbell to my doorbell wires to extend battery life?
Yes, you can connect to your existing wires to extend your doorbell's battery life.
How long does the fully charged battery last?
In most common scenarios, a fully charged battery can last for 180 days. We tested the battery length under the following conditions:
- Temperature: 68°F (20°C);
- 10 motion detections per day;
- Recorded for 20 seconds each time motion was detected;
- Standby power consumption was included during usage time.
Battery life varies depending on the number of times motion is detected, recording time duration, and environmental temperatures.
Can I share my Video Doorbell S330 with my family members?
Yes, you can share your device with any of your family members. As an owner, you can adjust permission settings for different people.
Does Video Doorbell S330 support Apple HomeKit?
No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.
How many hours of video can I store?
HomeBase 2 has 16GB eMMC built-in storage*, which keeps up to 180 days of video. That assumes you're recording 30 videos per day, and each video is 20 seconds. It's ample storage* for most consumers. Actual storage* capacity does vary depending on recording frequency and video length.
Can I use Echo/Google Home Mini as a chime?
Users can use Alexa Echo as a chime. Here's how:
1. Enable the eufy Security skill on your Alexa App.
2. Link the eufy Security account to Alexa.
3. Discover a new device.
4. Find S330 Video Doorbell and enable Doorbell Announcement.
Google Home Mini is not supported.
Why did my S330 Video Doorbell go offline?
Most likely, your HomeBase lost connection to the Internet.
Please check if HomeBase is disconnected from your router. If the LED on HomeBase is red, HomeBase cannot connect to the Internet.You should also check if your router has Internet access, or if it any security measures, such as a firewall, could be affecting access.

*If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.
**Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.

Customer Reviews

Based on 10 reviews
20%
(2)
40%
(4)
0%
(0)
20%
(2)
20%
(2)
G
George

Amazing quality.

E
Erling H.
Excellent video doorbell.

Super easy to setup. Full featured and excellent image quality. Highly recommended.

C
Customer
Doorbell and Camera

Very happy so far. Better up and down range on the camera would be nice.

N
Ned L.
Overall, I like it. I

Overall, I like it. I wish there was a 2x zoom instead of only a 3. I would like a way to save videos so I don’t have to remember the day when the video happened to view it.

A
Adam S.
Homebase 3: Easy to install

Homebase 3: Easy to install additional storage and get it ready. Have not used long enough to judge performance.
Doorbell Dual (Battery): Offers versatile features (human recognition and detection, vehicle, and pet detection). Display refresh rate seems to be slow compared to Ring doorbell.

A
Alvin S.
Good doorbell

The doorbell is great. The App takes some getting used to.

s
steve schweitzer
Not Impressed

I’m running via Ethernet because of the delays involved in wireless use. The doorbell is literally 12ft from the homebase. The homebase is plugged into my Google Mesh wi-fi system. There is one wall between the doorbell and the homebase. The signal between the mesh hub and main Google router is max strength. The doorbell comm speed is anywhere between 6KB/s and 70KB/s. (Switches between a high and lower speed every second.)

The delays continue…we don’t have Auto-voice response selected. Between the time the doorbell rings, and we are able to open the AP and get a connection, the doorbell starts repeating “excuse me, can I help you?” (We don’t press Quick-reply.). It continues to repeat that as we are trying to talk to the visitor. We wind up having to talk over the repeating message.

It’s pretty frustrating for us, and our visitors. If we can’t resolve this, I will be returning the doorbell, and the three cameras I haven’t installed yet.

Steve
[****]

T
Thorin
Not compatible with HomeBase 3

The doorbell is great, the homebase 3 is helpful to storage video files. However these 2 products are NOT compatible with one another. Why sell them as a bundle?

H
HoonestFellow
DOES NOT USE HOMEBASE!!!!

WHY is this sold as a bundle when they don't work together?!? I now just have the Homebase sitting around my house with nothing to connect to it!!

E
Edward

Not worth the money

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