FAQ
Can Anker eufy SoloCam E50 connect to HomeBase S380?
Yes. After connection, the data is stored in HomeBase. HomeBase also adds AI functionality, including pet recognition and facial recognition.
Is Anker eufy SoloCam E50 compatible with the eufy solar panel?
Yes.
How much footage can be stored?
Supports a maximum of 512 GB via microSD (sold separately).
Does the system support 24/7 recording?
No.
What is AI tracking and how does it work?
AI tracking adjusts the position of the camera to keep a target within the field of view, clearly and completely capturing entire events.
Automatically pivots and follows movement, exclusively limited to tracking humans and vehicles.
What is auto framing and how does it work?
Auto framing is a feature that can automatically identify targets, adjust the frame, and automatically adjust the zoom ratio based on the target size to keep the person clear and centered in the frame.
About APP and eufy ecology version.
The app versions and eufy ecosystem versions supported by Anker eufy SoloCam E50 are as follows, and need to be updated to versions greater than or equal to the following:
Homebase 3 :V3.8.8.0
Homebase mini :V4.0.9.0
Homebase Pro :V4.4.1.1
Network Video Recorder S4 :V4.4.1.1
Network Video Recorder E50 :V4.4.1.1
eufy Smart Display E10:V2.0.1.2
APP:V6.1.20