FAQ
What makes the video quality of the eufy Video Doorbell S4 different from other doorbells?
The eufy Video Doorbell S4 features
3K resolution (3072 × 3072)
with a
180° horizontal and vertical field of view, providing a full head-to-toe view with no blind spots. It also supports
24 fps video, 8× zoom, and HDR
for clear and detailed footage, even in low-light conditions.
What is a VR doorbell?
A VR doorbell offers an immersive viewing experience by turning your doorbell video into a
virtual front door. With a
full-screen, borderless view
and intuitive gesture controls, it provides a more natural way to monitor your doorstep.
What are the benefits of OmniTrack™?
OmniTrack™ is eufy’s AI-powered auto-tracking and auto-framing technology. It automatically keeps moving people centered in the frame, helping ensure important moments are clearly captured without manual adjustments.
What power supply does the Video Doorbell S4 use?
It connects exclusively to an existing doorbell wiring system requiring
16–24 VAC (10 VA or above). It is a wired-only model and does not support battery-powered daily use or solar power. A small built-in battery provides emergency backup during power outages.
Is the Video Doorbell S4 compatible with my smart home ecosystem?
It works with eufy HomeBase 3, 4, Mini, and Pro (T9000) and supports Chime via HomeBase 2. It's also compatible with Alexa, Google Assistant, and Apple HomeKit (VR Mode and eufy Omnilrack™ features unavailable).
Will my internet connection support 3K streaming?
An
upload speed of at least 8 Mbps is recommended, with 12 Mbps or higher for the best experience. A stable Wi‑Fi connection or a mesh Wi‑Fi system can help ensure smoother streaming.