eufy 11S
$249.99
- Included in the “Best robot vacuums of 2019” by Tom’s Guide.
- Super Slim but Powerful: Our slimmer RoboVac is only 2.85" and operates quietly, with incredible suction power for deep cleaning performance.
- What You Get: RoboVac 11S, remote control (2 AAA batteries included), charging base, AC power adapter, cleaning tool, 1 side brush, user manual, and our worry-free 12-month warranty.
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Power adapter, Compatible with RoboVac 11S,11S PLUS,11S MAX,12,15C,15C MAX (Free Gift)
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$249 . 99
Super-slim, with powerful suction. BoostIQ technology enables automatic suction increase to ensure your floors are thoroughly cleaned.
RoboVac cleans up to 100 mins* per charge, so you get to enjoy a completely clean home from a single charge.
RoboVac uses drop-sensing technology to avoid falling down stairs and off of ledges.
A large 0.6L dust box holds more dirt per clean to reduce the frequency of emptying.
Quiet Cleaning
Up to 100 minutes** on hardwood floors with consistent, powerful suction at a low noise level.
Non-Stop Cleaning
Large Wheels roll over carpets and climb over door ledges to get to the mess.
Automatic Cleaning
Multi-cleaning modes and a pre-set vacuuming time ensure an effortless, thorough cleaning.
Triple-Filter System
RoboVac combines a dual-layer filter and one high-performance filter to achieve a clean home.
Quiet Cleaning
Up to 100 minutes** on hardwood floors with consistent, powerful suction at a low noise level.
Non-Stop Cleaning
Large Wheels roll over carpets and climb over door ledges to get to the mess.
Automatic Cleaning
Multi-cleaning modes and a pre-set vacuuming time ensure an effortless, thorough cleaning.
Triple-Filter System
RoboVac combines a dual-layer filter and one high-performance filter to achieve a clean home.
Product Comparison
RoboVac 11S
Learn MoreMax Suction Power:
1300 Pa
BoostIQ Technology:
2nd Gen
Dust Collector Capacity:
0.6L
Noise Level:
55dB
Product Height:
2.85 in
Climbing Threshold:
0.63 in
Boundary Strips:
-
Coverage:
1-year
Wi-Fi Connected:
-
Works with Amazon Alexa:
-
RoboVac 15C MAX
Learn MoreMax Suction Power:
2000Pa
BoostIQ Technology:
2nd Gen
Dust Collector Capacity:
0.6L
Noise Level:
55dB
Product Height:
2.85 in
Climbing Threshold:
0.63 in
Boundary Strips:
-
Coverage:
1-year
Wi-Fi Connected:
✓
Works with Amazon Alexa:
✓
RoboVac 11S Max
Learn MoreMax Suction Power:
2000Pa
BoostIQ Technology:
2nd Gen
Dust Collector Capacity:
0.6L
Noise Level:
55dB
Product Height:
2.85 in
Climbing Threshold:
0.63 in
Boundary Strips:
-
Coverage:
1-year
Wi-Fi Connected:
-
Works with Amazon Alexa:
-
FAQ
Note:
When RoboVac starts cleaning in Auto or Single Room mode the next time, it will clean according to the suction power level you previously selected.
2. For optimum performance. It is not recommended to use RoboVac on thick (total thickness over 26 mm /1.02 in) or plush carpets.
3. Do not use on very dark-colored floors.
4. Do not leave trailing cables as RoboVac may become entangled in them.
5. Do not use it on the carpets that have tassels, as the tassels may entangle RoboVac.
2. Chemicals, inflammable and explosive hazardous materials.
3. Sharp objects such as broken glass, construction waste, screws, etc.
4. Burning objects such as cigarette butts, matches, and ash.
5. Pet excrement.
Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They may work less effectively if they are dirty or on very dark-colored floors. It is recommended to place a physical barrier to block off problem areas where the device may fall.
Solid blue: Standby / Cleaning / Fully charged
Solid orange: Low power and returning to charging base
Flashing / Solid red + Beeping: RoboVac has an error
Off:
- RoboVac is powered off.
- To conserve power, the light automatically turns off when RoboVac is not docked to the Charging Base and has been inactive for 1 minute.
Three beeps = RoboVac’s drop sensors are dirty or RoboVac is stuck on the ledge of a staircase and cannot reverse. Clean the drop sensors gently with a dry cloth. Place RoboVac in a new location. Use a physical barrier to block off the problem area.
Four beeps = RoboVac’s power level is too low. Manually charge RoboVac for at least 5 hours.
Two beeps = RoboVac’s side brush is stuck. Turn off RoboVac and remove any hair or debris from the side brush. Three beeps = RoboVac’s suction fan is stuck. Turn off RoboVac, then remove and empty the dust collector. Make sure the suction inlet is not blocked by any hair or debris.
Four beeps = RoboVac’s rolling brush is stuck. Turn off RoboVac and remove any hair or debris from the rolling brush.
- Make sure the battery is fully charged.
- Replace the batteries in the remote control (2 AAA).
- Make sure the remote control is within range (10 ft/3 m) of RoboVac.
- If you still have trouble, turn off the main power switch and then turn it back on.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
- Check if the battery level is too low.
- If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
- When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back.
- RoboVac may be stuck somewhere. Please refer to the Quick Start Guide or page 7 in the manual for important tips before use.
- Clean the charging contact pins.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
- Dust off the charging contact pins with a dry cloth.
- Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
- Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly. There will be 1 beep after you finish setting the actual time, and 1 beep after setting the scheduled time. If you do not hear both beeps, the schedule will not be set.
- Check if RoboVac’s power is too low to start cleaning.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
- Turning off the main power switch will not cancel RoboVac' scheduled settings.
- Make sure the main power switch on the bottom of RoboVac is in the "I" position.
- Make sure RoboVac is fully charged.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
- Empty the dust collector and clean the filters with a vacuum cleaner or a cleaning brush.
- Replace the filter/brush to see if suction becomes stronger.
- Check if the filters are wet due to water or other liquids on the floor. Air-dry the filters completely before use.
If these suggestions don't help, please contact us at support@eufylife.com for more help.
2. Remove the rolling brush and brush guard and run RoboVac to see if the noise continues.
If the noise does not disappear when you remove accessories, please contact us at support@eufylife.com for more assistance.
- Shake/tap the bumper and wheels to see whether they are stuck, and if necessary, remove any hair and debris from them.
- Restart RoboVac by turning the power switch off and on.
If these suggestions don't help, please contact us at support@eufylife.com for more assistance.
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