Wi-Fi Doorbell Chime for Battery Video Doorbell

This chime is great and easy to install and link to the doorbell.

Works good but not as expected. Was wanting an add on chimer and this is not, it replaces your HomeBase

It was a waste of money. It doesn’t work for my doorbell.

installing my 2nd door chime was a very time consuming task as there was no guide enclosed w/the chime nor is there any cogent instructions on the Eufy web site. Eventually it seems to function BUT the Eufy software never shows it as on-line and/or homed to the Eufy doorbell. I'd not buy Eufy products again.

Lost my original chime in a recent home move so purchased a replacement for my house in the US. Received the chime however had the plastic plug adapter fit for UK plugs. Emailed customer service who instructed I needed to send back the entire unit for replacement and once received, they would ship my replacement unit. Several weeks in the making.
This raised some questions for me: 1) why not just ship me a US adapter to replace the UK version or 2) send me the replacement unit, then ask that I return the other. Not overly bothered that I received the wrong adapter, more bothered that they wanted me to wait several weeks to get a replacement. Had I bought this on Amazon (which I would have if it was available) they would have replaced it immediately. I did receive a response to my email back to customer service questioning this and would have score this purchase a 1 had they not agreed to ship me out a replacement prior to me sending back the original.

there is a long delay between the alert that someone is at your door and when you go to talk with them you can see them speak but not hear them.

I never received it and my order got cancelled

I do not recommend you buying this device as it is worthless, I one original that came with my dual powered door cam and worked really great acting as a hub for my doorbell cam, but when the eufy started to sell their homebase product. my wifi doorbell chime started lagging then it eventually stooped working. so at first ok ist about 3 years maybe just replacing it would work or so i thought. It is now getting really frustration getting back and forth with eufy support. they do send and replacement, I give credit to eufy that. but still the same the second one doesn't work. it seems that they sent or pushed an update to the device rendering it useless.

The chime I had for almost 3 years suddenly disconnected and will not reconnect no matter what I do. Says “unable to connect to WiFi” yet it was connected for 3 years. Bought a new one and the new one will not connect either. Called customer service who keeps saying iits my WiFi when I know for a fact it is not. So I bought a different brand and connected it to my WiFi with NO problems at all. Tried the Eufy again and still would not connect. Told customer service this and again they I insisted it was my WiFi and not their product. Complete trash

Complete pile of garbage. Doesn’t ever connect. Always has issues.