Wi-Fi Doorbell Chime for Battery Video Doorbell

I do not recommend you buying this device as it is worthless, I one original that came with my dual powered door cam and worked really great acting as a hub for my doorbell cam, but when the eufy started to sell their homebase product. my wifi doorbell chime started lagging then it eventually stooped working. so at first ok ist about 3 years maybe just replacing it would work or so i thought. It is now getting really frustration getting back and forth with eufy support. they do send and replacement, I give credit to eufy that. but still the same the second one doesn't work. it seems that they sent or pushed an update to the device rendering it useless.

The chime I had for almost 3 years suddenly disconnected and will not reconnect no matter what I do. Says “unable to connect to WiFi” yet it was connected for 3 years. Bought a new one and the new one will not connect either. Called customer service who keeps saying iits my WiFi when I know for a fact it is not. So I bought a different brand and connected it to my WiFi with NO problems at all. Tried the Eufy again and still would not connect. Told customer service this and again they I insisted it was my WiFi and not their product. Complete trash

Complete pile of garbage. Doesn’t ever connect. Always has issues.

This chime is a complete pile of garbage, doesn’t work half the time. Trying to connect it to your Wi-Fi is nearly impossible.

installing my 2nd door chime was a very time consuming task as there was no guide enclosed w/the chime nor is there any cogent instructions on the Eufy web site. Eventually it seems to function BUT the Eufy software never shows it as on-line and/or homed to the Eufy doorbell. I'd not buy Eufy products again.

Purchased the eufy security cameras, and chime along with the doorbell. My first chime disconnected from my eufy app along with the doorbell. This issue was solved, eufy tech support ran through trouble shooting to the conclusion the chime is defective. They sent me a replacement which worked for 5 months, when I replaced the micro card located inside the chime I noticed it was disconnected. I logged into my eufy app to reconnect chime and consequently my doorbell; the chime would say” chime connected successfully but moments later show red light indicating it never connected. I contacted support again; they say my chime that’s 5 months old now isn’t covered under warranty. I’m extremely annoyed they emailed me that I need to purchase a new chime! When the replacement was replaced due to the device not working as it should.

Works good but not as expected. Was wanting an add on chimer and this is not, it replaces your HomeBase

This chime is great and easy to install and link to the doorbell.

Lost my original chime in a recent home move so purchased a replacement for my house in the US. Received the chime however had the plastic plug adapter fit for UK plugs. Emailed customer service who instructed I needed to send back the entire unit for replacement and once received, they would ship my replacement unit. Several weeks in the making.
This raised some questions for me: 1) why not just ship me a US adapter to replace the UK version or 2) send me the replacement unit, then ask that I return the other. Not overly bothered that I received the wrong adapter, more bothered that they wanted me to wait several weeks to get a replacement. Had I bought this on Amazon (which I would have if it was available) they would have replaced it immediately. I did receive a response to my email back to customer service questioning this and would have score this purchase a 1 had they not agreed to ship me out a replacement prior to me sending back the original.