Add-On Monitor for Baby Monitor E110

Second one of these I have bought, not because they have failed but because it is that good, I wanted the same thing for my second kid. No Wi-Fi or internet connection required, no sending video of your baby to some random servers for no reason, range is great, video and sound quality are great, night vision is very clear for a less than full HD camera.

I originally bought the 2 camera set when my 2nd child was born. I absolutely love the product. I am a very anxious mom so being able to check both kiddos with ease is very important to me.After about 2 years of CONSTANT use, and rough and tumble care from my youngest who is into EVERYTHING, our handheld component went out. I could still hear my kids but couldn’t see them. I ordered this as a replacement.Upon first opening the box and trying to sync, I couldn’t get the monitors to connect. However, when reading reviews, I learned that I needed to update my cameras’ firmware. With easy to follow directions on the Eufy site, it took less than 10 minutes and I was good to go!Great product! And will order again in a couple years when my constant checking will inevitably wear out my handheld again.

We have two of them and love the combination of clarity, switching back and forth, and being able to move the cameras. We have not found comparable alternatives around.

I was nervous about ordering this after seeing the other review on here saying that the camera wouldn’t pair but after being dropped multiple times (the joys of parent life) I was willing to take a chance. When the product arrived, I tried to add my original camera and I couldn’t. I was extremely frustrated. I reached out to customer support and explained the issue. They were able to escalate it to someone who could help and they explained that the software in my camera (I’d originally ordered it three years ago while I was pregnant) needed to be updated to match the software on the new monitor I had just purchased. A data cable was needed to update the software but one was not provided surf the monitor. When I explained this to the support team, they sent me one at no additional charge and the update itself only took minutes. I’m so happy that I have a new monitor. I’d recommend the product itself but be sure that you reach out to support and get all of the information you need to update your software if it’s been a while since your original purchase.

It connected with our camera no issue. But it’s our second screen after the first one stopped working because it was dropped. Wish it was a little more durable

Our original eufy monitor stopped charging so we purchased this as a replacement. It works fine we just get an error message every time we turn it on that “some features may not work” - we have not found any features that don’t work but still have to close out of this message which is annoying

Grateful for the ability to purchase just the new monitor since my old one I used with my first child no longer held a charge, while the camera still worked just fine!
The only issue I had was updating the firmware on the camera so the two would pair. The cables that come with the cameras for charging are not data transfer cables and I was lucky to find an old cord from my camera that I could use to make the transfer. It took too many searches to figure that out!

I’ve had this camera and monitor for 2+ years. I bought a second monitor and camera for my second child. I did a firmware upgrade last night and now my monitor won’t turn back on. Customer service was responsive but told me there’s nothing they can do. My monitor was working just fine until I did the firmware upgrade and now I don’t have a baby monitor. Be careful when doing firmware upgrades. Apparently this has happened to other customers based on reviews here and on Amazon. Before the monitor stopped working, it was turning off randomly throughout the night for no reason. It only did this like once a month. I keep my monitor on all the time. It always has weird little hiccups like this too.

I loved this monitor and camera system when we first got it. But as soon as the battery in the parent unit went bad, our problems piled up…

I ordered a new parent unit after a call to customer service, but the camera would not pair with it. After a second call to customer service I was notified that I would need to update the firmware on my camera in order for it to pair with the new parent unit.

Hours of searching, trying, re-trying later, I WAS NOT able to update the firmware on the camera. The new parent unit is useless. I will be requesting a refund.

I find it poor business practice to require customers to update the firmware in their own equipment - especially if the process is difficult and doesn’t always work.

Monitor stopped working