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Smart Drop S300

Due to high demand, orders placed after the 20th of July will be delayed and are expected to be shipped around the end of August.
  • You've Got Mail: Get a notification and watch every package delivery with a 1080p HD camera right from your phone in real-time. You can even talk to the courier via two-way audio.
  • Epic Size: Large enough to fit 99% of packages and spacious enough to fit multiple items at a time, SmartDrop will take care of all your deliveries. 
  • Round-the-Clock Protection: Receive packages whether you're home or out and about. SmartDrop’s all-metal body will protect your parcels 24/7 from porch pirates and the elements–even if you're on vacation.
  • Works with All Couriers: As your delivery approaches, SmartDrop will greet the courier with illuminated buttons and guide them on how to leave a package quickly and easily. If there isn’t already a package inside, the courier can just press the open button to complete the delivery in seconds.
  • Multiple Ways to Open: Access SmartDrop in 1 of 5 ways. You can let couriers, friends, and family press the Open button if there is nothing inside, or give them a PIN. Access it via your phone or through voice assistants, and if all else fails, you can also use a traditional key.
  • What’s In the Box: SmartDrop, Battery Pack, 2𝗑 Gas Struts, 2x Backup Keys, USB Charging Cable
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Smart Drop S300

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Due to high demand, orders placed after the 20th of July will be delayed and are expected to be shipped around the end of August.
  • You've Got Mail: Get a notification and watch every package delivery with a 1080p HD camera right from your phone in real-time. You can even talk to the courier via two-way audio.
  • Epic Size: Large enough to fit 99% of packages and spacious enough to fit multiple items at a time, SmartDrop will take care of all your deliveries. 
  • Round-the-Clock Protection: Receive packages whether you're home or out and about. SmartDrop’s all-metal body will protect your parcels 24/7 from porch pirates and the elements–even if you're on vacation.
  • Works with All Couriers: As your delivery approaches, SmartDrop will greet the courier with illuminated buttons and guide them on how to leave a package quickly and easily. If there isn’t already a package inside, the courier can just press the open button to complete the delivery in seconds.
  • Multiple Ways to Open: Access SmartDrop in 1 of 5 ways. You can let couriers, friends, and family press the Open button if there is nothing inside, or give them a PIN. Access it via your phone or through voice assistants, and if all else fails, you can also use a traditional key.
  • What’s In the Box: SmartDrop, Battery Pack, 2𝗑 Gas Struts, 2x Backup Keys, USB Charging Cable
See More
Smart Drop S300

Customer Reviews

Based on 84 reviews
56%
(47)
20%
(17)
6%
(5)
4%
(3)
14%
(12)
J
Jose M.
Nice drop box

It works great its perfect in size

J
John G.
Great Addition

I ordered this box mainly for medications that are delivered when I am traveling. However, it has worked out great for Amazon packages ect. Just had to train the delivery services to use it, mainly UPS and Fedex. I have this for a year and a half and would definitely order it again.

D
Damien b.
So far all deliveries love

So far all deliveries love it

D
Daniel R.
Great

It’s a pain in the ass to get it secured I’m the concrete but awesome.

M
Michael M.
Nicely made. Sturdy and strong.

I was really impressed with how well the device was made and how well it went together. All the parts are included and the instructions are pretty straightforward.
I hit a snag when it came to hooking it up to my wi-fi network, so I'm not yet fully operational, but that's just a matter of time (which is in short supply right now). I will update my review when I'm up and running.

W
William K.
Can't connect to WiFi

Smart Drop will not connect to WiFi even though there are two Eufy cameras only around 5 feet away. Extremely frustrating. Tried everything possible. What good is it if it can't connect to the app?

m
matt n.
works ok if you want to pay for cloud storage

got to add onto current camera system, smart drop doesn't connect to base, looking at forums(no replies from eufy yet) it is not compatible with home base 3. so have to just use pin code access all the time with no camera footage until they get firmware updated

C
Christopher C.
Works great!...when it works.

Does not sync with HomeBase. Has poor connectivity with WiFi after initial set-up and constantly needs to be re-setup for no apparent reason. I went through multiple sessions with the customer service team to try to troubleshoot and was just told sorry that things were working before an update, but right now there is no fix.

Dear Customer,

I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

Best Regards,

M
Mario D.
For those With Connection Issues

I have had the same wifi connection issues that have been described in the other reviews. However, I will provide the help that I was not able to get through customer service. Start by holding the sync button for about 30 seconds. I don't know why but it works. I guess it is like a hard reset. You have to be near the home base and might have to repeat the process twice. As for connecting to the homebase I still have not been able to get that to work. I do use it daily for packages and it has probably saved me many calls to replace stolen packages. They siad the battery is supposed to last a couple months but I have not gotten more than a couple weeks. I am hoping that Eufy will provide some kind of firmware update to resolve these issues.

J
Jim
SmartDrop does not connect to dedicated 2.4Ghz Access Point when phone running EuFY app shows ful...

Box was easy to put together and keeps my packages out of the rain and away from prying eyes on my busy sidewalk address, but that's about it. Wifi has never connected. Created a dedicated access point, no worky. Reset. Hard reset. No luck. Will update review if I ever get this expensive metal dropbox working.

Customer Reviews

Based on 84 reviews
56%
(47)
20%
(17)
6%
(5)
4%
(3)
14%
(12)
J
Jose M.
Nice drop box

It works great its perfect in size

J
John G.
Great Addition

I ordered this box mainly for medications that are delivered when I am traveling. However, it has worked out great for Amazon packages ect. Just had to train the delivery services to use it, mainly UPS and Fedex. I have this for a year and a half and would definitely order it again.

D
Damien b.
So far all deliveries love

So far all deliveries love it

D
Daniel R.
Great

It’s a pain in the ass to get it secured I’m the concrete but awesome.

M
Michael M.
Nicely made. Sturdy and strong.

I was really impressed with how well the device was made and how well it went together. All the parts are included and the instructions are pretty straightforward.
I hit a snag when it came to hooking it up to my wi-fi network, so I'm not yet fully operational, but that's just a matter of time (which is in short supply right now). I will update my review when I'm up and running.

W
William K.
Can't connect to WiFi

Smart Drop will not connect to WiFi even though there are two Eufy cameras only around 5 feet away. Extremely frustrating. Tried everything possible. What good is it if it can't connect to the app?

m
matt n.
works ok if you want to pay for cloud storage

got to add onto current camera system, smart drop doesn't connect to base, looking at forums(no replies from eufy yet) it is not compatible with home base 3. so have to just use pin code access all the time with no camera footage until they get firmware updated

C
Christopher C.
Works great!...when it works.

Does not sync with HomeBase. Has poor connectivity with WiFi after initial set-up and constantly needs to be re-setup for no apparent reason. I went through multiple sessions with the customer service team to try to troubleshoot and was just told sorry that things were working before an update, but right now there is no fix.

Dear Customer,

I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

Best Regards,

M
Mario D.
For those With Connection Issues

I have had the same wifi connection issues that have been described in the other reviews. However, I will provide the help that I was not able to get through customer service. Start by holding the sync button for about 30 seconds. I don't know why but it works. I guess it is like a hard reset. You have to be near the home base and might have to repeat the process twice. As for connecting to the homebase I still have not been able to get that to work. I do use it daily for packages and it has probably saved me many calls to replace stolen packages. They siad the battery is supposed to last a couple months but I have not gotten more than a couple weeks. I am hoping that Eufy will provide some kind of firmware update to resolve these issues.

J
Jim
SmartDrop does not connect to dedicated 2.4Ghz Access Point when phone running EuFY app shows ful...

Box was easy to put together and keeps my packages out of the rain and away from prying eyes on my busy sidewalk address, but that's about it. Wifi has never connected. Created a dedicated access point, no worky. Reset. Hard reset. No luck. Will update review if I ever get this expensive metal dropbox working.

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